Palm Springs Vacation Packages

Noise transfer from hallways and neighboring rooms was really loud. The room service food was terrible, a totally different menu from the regular restaurant and nowhere near the quality expected. They also got our order wrong. The toilet enclosure being a glass box did not feel private at all. Overall, we were pretty disappointed.

Beautiful hotel and great service.

The restaurant was an excellent options for meals the service was amazing , the staff was very pleasant, will be returning

Loved the hotel, its decoration, the people where amazing and the location is great.

The staff (Gabby, Natalia, Christian, Damian, Sebastian) were excellent!!!! They were all very accommodating and did everything to make our stay as enjoyable and as seamless as possible!! Gabby is a true leader, manager, and is an absolutely irreplaceable team member at your perfect getaway place for us! She stopped at nothing to make sure we were always happy and even gave us a last minute restaurant recommendation that happened to be the best one during our stay, and hard to beat even in very close by NYC (to us, obviously)! We hope to return to visit your beautiful hotel soon and wouldn't dream of staying elsewhere now that we have experienced the best!!! Thank you so much!